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Returns & Refund Policy
Due to the perishable nature of our products, we cannot accept returns on beer or food items once they have left our facility. If you experience an issue with your order or receive damaged goods, please contact us within 48 hours of delivery for a replacement or store credit.
Return Process
- 1.Inspect Your Delivery
Thoroughly check your package upon arrival for any signs of damage or missing items from your order.
- 2.Document Issues
Take clear photographs of any damaged packaging or incorrect products to assist us in processing your claim quickly.
- 3.Contact Support
Email our customer service team with your order number and photos within 48 hours of your delivery timestamp.
- 4.Resolution Process
Our team will review your request and issue a refund to your original payment method or arrange for a replacement shipment.
